Christmas paradox revealed as i woke up this morning

Church epiphany
About a year ago i snapped this with an iPhone. Had an epiphany an hour ago.

Christmas paradox revealed as i woke up this morning.

Do i really believe in the spirit of gift giving as a part of a Christian belief system or am i a zombie on the treadmill of life, going through the motions?

Going through the motions is easy because retailers for many decades have crafted American habits and rituals – buy, buy, buy.

If we don’t offer gifts to people we love, that means we don’t care as much as everyone thinks we should care.

Right?

So as i awoke an hour ago, i couldn’t help but wonder, “How many times do you attend Church a year?”

Does your commitment to be physically present within a Christian community (just an hour a week) match and support your thinking for why you should give and recieve gifts?

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We know great customer service is a competitive advantage

Disney Speakers jeff noel
Branded photo?

Any leader and any organization, in any industry, can architect world-class customer service using systems and processes they control. World-Class Customer Service is not reserved for special organizations that have secrets others don’t and never will have. Exceptional service is built with four fundamental blueprints. Jeff’s Disney Keynote will be interactive, fun, thought-provoking, and comes with a personal challenge for every participant.

You’ll learn what (and why) every organization should use as The Bullseye for the foundation of every Customer touchpoint. You will also hear a harsh reality and an astonishing paradox when it comes to focusing on Customer Satisfaction (which is actually dangerous to your business reputation). These revelations are a special gift.

Most organizations focus on Customer “needs”. Jeff reveals an exceptional tool – similar to a compass – that empowers you to look at the people you serve (employees, customers, vendors, community) in a 360 Analysis, a holistic view, giving you 300% more wow-factor juice to exceed your Customer’s expectations.

Near Jeff’s house is Walt Disney World, home to 78,000 Cast Members, 2,000 different job classifications, and ONE Unifying Goal. Discover the power in this singular, inspiring goal that moves employees from compliant to committed, all day, every day.

And finally, assuming we all agree that consistency is the hallmark of quality service, be prepared to hear about a Decision Tree – prioritized corporate standards allowing everyone from the new employee on their second day to the employee celebrating 33 years to deliver exceptional service with world-class consistency.

Expect to be wowed. Expect to have fun. Expect to be enlightened. Expect to be put to task. You deserve it. C-ya real soon.

BIO:

Jeff Noel is a 30-year Walt Disney World Leadership veteran, two-time Disney Lifetime Achievement Award recipient, a published author, and highly-sought business advisor, helping Fortune 500 companies worldwide achieve greater success through a series of programs focusing on Jeff’s unique approach and architecture for World-Class Organizational Vibrancy. He has spent his life deconstructing and then reconstructed Disney’s DNA into clear, concise, and compelling business insights. Jeff not only helps you see remarkable opportunity, but he also engages you in wonderfully participatory ways so you actually “feel” his context-neutral insights – it’s the “feeling” of these insights (and the simple architecture) that will motivate, excite, and inspire you to create a future that’s better than now. Much better.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

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What if it was every day?

Rock sculpture towers at Glacier
A spiritual-looking photo from Summer 2018. Rock sculptures where Snyder Creek empties into Lake McDonald, in Glacier National Park. 

Just like January 1st, what if every new day felt like a Sunday?

Asking this in the context of Sunday being a typical (of course this varies for everyone) day of worship.

What if every day we felt a special sense of worship?

And what if not only every day, but all day?

Would our lives change?

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

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Is it time to hit “restore” life?

GoDaddy restore files
Website issue.

Mass a few days ago was different because for the first time as a Family, we sat up front and center.

We used to sit front and far left.

Then we moved to the last row, far left.

Chapin and i have occasionally sat up front and center when Cheryl hasn’t been able to attend.

It’s like this: at your favorite artitst’s concert, would you prefer front row seats or the very back?

If you aren’t fully engaged at Church, it may be your seating location.

PS. Bonus/random fun link for pets at college here.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

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They already know you are a right-fit addition

John Adams quote
Your college is counting on you to do these things. And they already know you are a right-fit addition.

May yesterday’s news boost your confidence a few levels higher.

The significant four-year merit-based scholarship you earned is proof that you are indeed a valuable addition to their college community.

Please don’t squander this recognition of your whole-self.

You earned this. 

Your college recognizes that you earned this.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

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