Disney’s VIP elevator and a life lesson. For three mornings, i had the Presidential Suite (VIP) elevator door locked open as i awaited the Reeve party to exit their suite and walk across the foyer where i was stationed. Will, then four, was the first to burst through the Roosevelt Suite’s double doors. Christopher was […]
Citricos is a big restaurant. i wondered earlier in the day if we’d sit close to where my memories were taking me. We did. Serendipitously, we were seated next to the exit door and table where we sat Christopher Reeve and his Family during a visit i was intimately involved in. The exit door allowed […]
Any leader and any organization, in any industry, can architect world-class customer service using systems and processes they control. World-Class Customer Service is not reserved for special organizations that have secrets others don’t and never will have. Exceptional service is built with four fundamental blueprints. Jeff’s Disney Keynote will be interactive, fun, thought-provoking, and comes […]
The Catalyst – why did i pick the path leading here? Bio – life story summary. History – establish wisdom and expertise. • • • • • This website is about our SPIRIT. To enjoy today’s post about our WORK, click here. If you want to stay on this site and read more posts from this Blog, click here.
How many teens insist on attending Sunday morning Church? At 8:45AM Mass yesterday, our Son and i sat five rows from the front and center. We generally sit last row, far left. Cheryl was home, sick. Like a Disney Guest asking what time is the 3-o’Clock parade, i leaned over and asked, “Are these seats […]