You can tell if a business or a boss loves you

  You must be obsessed with continuously improving your Customer experience if you want your Customers to believe that you love them. #loyalty #EmployeesAreCustomersToo PS. You do not need to be obsessed with continuously improving your Customer experience but you do need to worry about your competitors worrying about it.   • • • • […]

Disney Institute Customer Service Keynote Speakers

There are four world-class basics that make up the Disney Customer Service architecture. i have been teaching our Son (now 18) these Disney blueprints since he was six years old. We are both more compassionate human beings because of this student-teacher-student relationship. Everything i learned, did, and taught from 32 years as an insider and […]