It’s Not The Customer Service Magic That Makes It Work

Hall of Presidents exit
Hall of Presidents exit. Right next to the two rocking chairs.

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It’s Not The Customer Service Magic That Makes It Work

It’s the hard Disney Customer Service work that makes it Magic.

It comes down to being focused and disciplined.

  1. Focused on the basics.
  2. Disciplined to never take our focus off the basics.

Seems ridiculously simple right?

It is.

Remember, though; simple doesn’t mean easy.

If focus and discipline were easy, we’d all be amazing at world-class customer service.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

By jeff noel

Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites.