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rethink, reprioritize, recommit your Customer Service beliefs.
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Where do we begin when we are fed up with the past and dissatisfied with our inability to break through the everyday customer service grind?
Cliche, but what about keeping it simple?
The ultimate sophistication is simplicity.
What’s first?
Three steps.
In prioritized order:
- rethink
- reprioritize
- recommit
Great leaders never underestimate the power of being clear, concise, and compelling.
Life and work are too complex to try to lead without clarity around the most important issues.
Life and work are too complicated to achieve organizational vibrancy without irrefutable priorities.
Life and work are too intense to ever show up without world-class Customer Service commitment.
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