Stereotypes serve you

patient service stereotype worksheet
Unknown source: patient ‘customer’ service stereotypes worksheet.

Understand positive and negative stereotypes about individuals, groups, and events important to you.

Why?

So you can leverage (exploit) the positive and mitigate (destroy) the negative.

You can understand this as a service provider and as a service receiver.

Accentuate the positive. Mitigate the negative.

Why?

To exceed expectations.

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By jeff noel

Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites.