Senior Year Day 1, spiritually

Roy Disney and Minnie Mouse statue
Over-focus on things you used to under-focus on or ignore. The attention to detail in this photo is best explained in person.

Senior Year Day 1, spiritually…

My parenting has always been about teaching you the basics. It was never about you not being good enough.

dad

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Old it never gets

9-second video: Surprise ending.
8-second video: You know what never gets old.
Disney ticket
To walk or bicycle here is such a spirited privilege. Never gets old.

Time and space.

Invented?

Real?

Albert Einstein weighs in here.

Update March 21 (the day this published)…adding Einstein statement here in case the link above ever fails. Why? Because it’s easy. Not sure why i didn’t add it when this post was written seven months ago. Here’s Albert…

“I didn’t arrive at my understanding of the fundamental laws of the universe through my rational mind.”

“Concerning matter, we have been all wrong. What we have called matter is energy, whose vibration has been so lowered as to be perceptible to the senses. Matter is spirit reduced to point of visibility. There is no matter.”

“Time and space are not conditions in which we live, but modes by which we think. Physical concepts are free creations of the human mind, and are not, however it may seem, determined by the external world.”

“Time does not exist – we invented it. Time is what the clock says. The distinction between the past, present and future is only a stubbornly persistent illusion.”

“I think 99 times and find nothing. I stop thinking, swim in silence, and the truth comes to me.”

“The intellect has little to do on the road to discovery. There comes a leap in consciousness, call it intuition or what you will, the solution comes to you and you don’t know how or why.”

“A human being experiences himself, his thoughts and feelings as something separated from the rest, a kind of optical delusion of consciousness. This delusion is a kind of prison for us, restricting us to our personal desires and to affection for a few persons nearest to us. Our task must be to free ourselves from this prison by widening our circle of compassion to embrace all living creatures and the whole of nature in its beauty.”

“Our separation from each other is an optical illusion.”
“When something vibrates, the electrons of the entire universe resonate with it. Everything is connected. The greatest tragedy of human existence is the illusion of separateness.”

(end Einstein’s riff)

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Customer empathy to market better (4 questions)

Disney Safety message
Safe – D, begins with me!

What you are about to read was written years ago. It is part of my Disney Customer Service Insights book. It is randomly being shared today…

Ask four questions to have more empathy in your marketing:

  1. What does this person believe that you don’t believe?
  2. What do they see that you don’t see?
  3. What do they want that you don’t want?
  4. What do they care about that you don’t care about?

What does this person believe that you don’t believe?

They believe impossible really is.
They believe it could fail.
They believe failing will ruin their career.

What do they see that you don’t see?

They see roadblocks, obstacles, and impossibility.
They see a gamble, a risk, and a landscape of uncertainty.

What do they want that you don’t want?

They want to be able to turn back the clock and start over?
They want a miracle.
They want to be able to forget they ever had this problem.

What do they care about that you don’t care about?

They care about not failing.
They care about their career.
They care about stability.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Easy peasy peace

13-second video: Shared this on Instagram yesterday.

Occasionally, a brief demonstration is helpful to show how to practice peace.

Someone posted an unwelcomed comment on Instagram.

At this point, there are several choices.

Great habits reduce decision fatigue and ensure quality and consistency.

In three clicks or so, the commentor is blocked and comment removed.

Easy peasy. Peace.

Pro tip: Forgive the commentor. Smile. Happy present moment.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Slow death?

Mickey Mouse head shaped cinnamon roll
A Cast Member stands outside the Main Street Bakery holding this.

If you ever want me to meet my demise, put me in a room with unlimited Cinnamon Buns and ice-cold milk.

i will eat them until finally exploding.

True story.

Note: Please don’t test this theory.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.