Guy, first, thank you (and everyone in your organization) for all the good you do in our World.
As i spoke with and thanked a volunteer loading boxes in our van, he gave me a business card. Didn’t ask for nor was i hoping for it. Serendipity?
The card provided an opportunity (email address) to offer first hand volunteer feedback in this email.
Little did i know two days ago, after 19 years of volunteering for Food deliveries every Thanksgiving, Christmas and Easter mornings, i would feel frustrated enough to pitch in the towel.
By the way, one door closes and another opens – and we are looking forward to the next chapter in our volunteering lives (me, my wife and our son, 18). We aren’t quitting, we’re switching.
We had seven addresses. Three did not exist on the street and one Family said, “We told you guys on Thanksgiving to take our name off the list.” Another delivery car stopped us and had the same frustration.
For several years we have felt this same administrative frustration. We have food and the address of a needy (and hopeful) family, but the address doesn’t exist.
Also frustrated that there is no digital connection to the mothership. But the random business card has solved that.
Hope this email helps you find solutions.
Guy, this is not a complaint, it’s an opportunity. Hoping both our lives are blessed by the changes ahead of us.
Some photo notes…
(Note; what you don’t see here is that two photos, including the one at the top, were included in the email. Not sharing the second photo to preserve confidentiality)
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