West Chester University Sig Ep House. Lived on second floor for a year.
From a lifetime at Disney, particularly the last 15 years at Disney Institute, i saw first hand from countless (about 2,000) looks inside industries and organizations, that an overwhelming majority are like a ship without a rudder.
No rudder.
No foundational, guiding organizational values.
Rarer still, i astonishingly discovered, are organizations where the values are actually defined, not simply implied.
ORCHIDB
Openness
Respect
Courage
Honesty
Integrity
Diversity
Balance
Not until the early 1990’s did we actually have written down leadership values.
A list is a great start, but ineffective without agreed upon definitions.
We did that.
We defined all seven core Disney leadership values.
It changed everything.
For the first time, we all had clear organizational expectations around behaviors.
Behaviors, not human resources concepts or theories.
Perhaps sometime after the Disney Leadership Book is published i will be able to refer you to the page(s) where our ORCHIDB values are explained in detail.
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One of the coolest leaders i ever had was Guy Smith. He was/is a brilliant facilitator. His example taught me the most. When Guy and Dennis (below) co-facilitated, it was Magic to watch.
Dennis is a valued and trusted former Disney colleague and an incredibly polished speaker. A master, really.
If it was between Dennis and you to be picked as the opening (or closing) conference Disney Customer Service Keynote Speaker, what would you have to do to get picked over Dennis?
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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.
If you want to stay on this site and read more posts from this Blog, click here.
Walt Disney photo hanging on Disney Cruise Ship coffee shop wall.
The Father of modern day creativity?
Walt Disney.
Wondering where Walt’s spirit was on this day (week, month, year).
Was he bathed in peace and contentment?
Was he present in every moment?
Was he an example for his family, friends, and colleagues?
Tomorrow is Cheryl’s Disney retirement party. Looking forward to seeing her cumulative organizational value, her world-class contributions, and humble legacy bring her overwhelming peace and contentment.
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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.
If you want to stay on this site and read more posts from this Blog, click here.