There are four world-class basics that make up the Disney Customer Service architecture.
i have been teaching our Son (now 18) these Disney blueprints since he was six years old.
We are both more compassionate human beings because of this student-teacher-student relationship.
Everything i learned, did, and taught from 32 years as an insider and two-time Walt Disney Lifetime Achievement recipient has been synthesized into brilliantly simplistic DNA.
No one i know has deconstructed Disney’s operational DNA and reconstructed it in such a useful way.
It’s as if there has always been a (divine?) plan for me to wait until i was 40 to begin a (speaking) career i never saw coming and never knew i was born to fulfill.
It inspires, excites, and motivates me to offer such a unique professional development opportunity to the world.
Disney Institute Customer Service Keynote Speakers, my friends and former colleagues, will share a corporately-approved speech, and i highly recommend either of us to help you.
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