Trapped in our customer service culture comfort?

Orlando Eye Ferris wheel
Relatively new Orlando icon, The Orlando Eye on International Drive. Went for a walk while having new tires added.


Trapped in our customer service culture comfort?


The customer service organization we could become will always be a barrier to what we are unwilling to give up.

The barriers revolve around the effort we will need to summon. This universally feels like too much energy, time, money, and discomfort.

So we don’t do anything.

Even when we choose not to decide, we still have made a choice.

What kind of customer service leader do you long to become?

What’s missing from making that happen?

What are you willing to change?


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By jeff noel

Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites.