(Disney) CEO Law Of The Chain Reaction

(Disney) CEO Law Of The Chain Reaction

When our leaders are rated highest by our employees, our employees are rated highest by our customers.

When our customers say they will definitely return and definitely recommend, those areas have the highest profit results.

In summary, we found the highest employee-rated leaders also had the highest financial results.

Great leaders get great financial results.

Good leaders get good financial results.

The difference between good and great results is staggering.

Repeat visitation is the lifeblood of the business.

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By jeff noel

Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites.