(Disney) CEO Law Of The Chain Reaction
When our leaders are rated highest by our employees, our employees are rated highest by our customers.
When our customers say they will definitely return and definitely recommend, those areas have the highest profit results.
In summary, we found the highest employee-rated leaders also had the highest financial results.
Great leaders get great financial results.
Good leaders get good financial results.
The difference between good and great results is staggering.
Repeat visitation is the lifeblood of the business.
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