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Disney Customer Service book

5 Customer Service questions

5 Customer Service questions:

  1. Does every single employee know the bullseye for customer service?
  2. Does every employee know how to evaluate every Guest holistically (360 view)?
  3. Does every employee know our unifying goal?
  4. Does every employee know our prioritized decision-making matrix?
  5. Does every employee know our seven service behavioral guidelines?

 

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On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

 

This website is about our spiritual health. To leave this site to read today’s post on jeff’s career health website, click here.

 

By jeff noel

Internet's only five-a-day blogger, leaving a trail for our son. This is about putting the spirit of Love at the center of your life. It may be God, Allah, Mohammed, Buddha, Yahweh, etc. For me, it's Jesus.