As i flew to Vail (through Denver) yesterday, i knew today’s posts would be themed to Walt Disney’s death (and life).
And as i prepare to leave the Vail hotel room to deliver an 8:00am Disney Customer Service keynote speech, Walt Disney’s passion and disposition for doing the impossible will fuel the first 90 minutes i’m given the privilege to open my mouth and say important, insightful, and transformational things.
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