Disney Customer Service book

Involvement, Disney-style

Florida vanity license plate
Committed to creating a video asset library. Photo from yesterday morning.


Videographer Orlando
There was one moment in my keynote speech where he heard something that prompted watery eyes. It may have been a blind spot.


Involvement, Disney-style…

What’s the difference between training and development?

What’s the difference between compliance and commitment?

This is the essential distinction:

Train for compliance, develop for commitment.

The difference between a compliant versus a committed worker is staggering.

Not developing your people is criminal.

Development is not training. Development can be as simple as telling someone about a glaring and longterm blindspot – it happened to me in 2008 and it changed the trajectory of my Disney career.




This website is about our spiritual health. To leave this site to read today’s post on jeff’s career health website, click here.


On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.


By jeff noel

Internet's only five-a-day blogger, leaving a trail for our son. This is about putting the spirit of Love at the center of your life. It may be God, Allah, Mohammed, Buddha, Yahweh, etc. For me, it's Jesus.