Training is essential, reinforcement even more so

Disney Customer Service speaker
Animator’s Palate restaurant on the Disney Dream. Was imagining, just for a second, a Church with rows of chairs like these.

In no other profession are the penalties for employing untrained personnel so appalling or so irrevocable as in the military. – General Douglas MacArthur


Training is essential, reinforcement even more so.

Be careful training isn’t something to check off on a to-do list.


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By jeff noel

Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites.