Categories
Disney Customer Service book

Paying attention to details is a religion at Disney

Disney attention to detail
Paying attention to the smallest details is a “religion” at Disney.

Paying attention to details is a religion at Disney.

In the photo above, i spotted a concrete chip and immediately stopped Rob (we were leaving Magic Kingdom) and went on a riff about concrete.

i asked him what color concrete is when it leaves the concrete factory. His correct answer was “sidewalk grey”.

Yet you won’t find that in the Magic Kingdom.

And none of the colored concrete is painted. Why? Because when it chips, you’d notice the color difference right away.

No one thinks about concrete when they visit a Disney Themed area.

We (religiously) aim to keep it that way.

• • • • •

This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

If you want to stay on this site and read more posts from this Blog, click here.