Disney Customer Service book

What shall we offer at the alter?

Rising Sun Motor Inn
Rising Sun, late afternoon July 2014. Walk where your people walk. It’s the only way to gain respect.


What shall we offer at the alter?

  • Inverted pyramid
  • Appleton
  • COE Cards
  • Inside the Box
  • 360
  • Extra “
  • Purpose

Key strategies and tactics to offer your committed team.


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