Categories
This Might Change Your Life

Great service is driven by a clear, concise, and compelling purpose

Disney Cast Member training
Disney Cast Member training: Trainer is demonstrating the power of offering to take a photo.

 

Disney Cast Member training
Disney Cast Member training: three trainees (Security hosts in this case) watching the Disney Trainer (left, interacting with the child).

 

Disney Cast Member training
Disney Cast Member training: Disney Trainer, left, shaking hands with the child (just out of sight).

 

A values-based organizational culture is always, literally without exception, going to outperform a latently-focused organization.

Humans want to be part of something bigger than themselves.

Failing to tap into that is the result of distracted, unfocused leadership – these leaders have created a culture by default that revolves around a constant sense of urgency…an urgency resulting from poorly executed priorities.

Leaders outspokenly focused on revenue, cost containment, and profit will never earn the commitment of those on their team who are not financially incentivized, which is the majority of all front-line employees.

 

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On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

This website is about our spiritual health. To leave this site to read today’s post on jeff’s career health website, click here.

 

Categories
Dear Son

Driven as a parent to teach what school isn’t designed for

Allegiant Air cabin
There’s much to ponder as a 15-year old. Same with the parent of a 15-year old.

 

Yesterday he befriended the runt of the group. By runt, i mean the youngest, least experienced, poorest member (quality of his card deck) of the weekly Sunday tournament regulars. Even going so far as to spend quality time with him as well as sharing his best deck when they played for fun after the tournament concluded.

i saw it as personal growth for a 15-year old.

Can’t help but wonder if he saw it as something remarkable.

Additionally, was thinking about how underwhelming the 8:45am sermon was. Maybe the 15-year old heard something i didn’t.

Maybe it was the result of some cumulative effect.

Maybe it was completely random and unintentional.

Disney has a culture by design, not by default. i’m applying the same cultural blueprint to personal life, including leadership parenting.

And because of this Disney application, i believe we are reaping some of what has been sown for the past decade or so.

 

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On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

This website is about our spiritual health. To leave this site to read today’s post on jeff’s career health website, click here.