Categories
Disney Customer Service book

5 Customer Service questions

5 Customer Service questions:

  1. Does every single employee know the bullseye for customer service?
  2. Does every employee know how to evaluate every Guest holistically (360 view)?
  3. Does every employee know our unifying goal?
  4. Does every employee know our prioritized decision-making matrix?
  5. Does every employee know our seven service behavioral guidelines?

 

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On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

 

This website is about our spiritual health. To leave this site to read today’s post on jeff’s career health website, click here.

 

Categories
Dear Son

Perspective is critical for gratitude to thrive

Javelin present
Last night (Jan 4) involved opening some belated Christmas presents, including this Javelin.

 

If you’ve never experienced Grace and Mercy, it won’t make sense to you until you experience it first hand. It probably will take multiple times for you to experience and comprehend it’s consistency. Grace and Mercy never fail in restoring a troubled soul.

Dear Son, i hope yesterday’s experience (completing your first half-mile run) adds the one experience that helps you reach your tipping point – that you are now convinced, from enough personal experience.

 

__________

 

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

This website is about our spiritual health. To leave this site to read today’s post on jeff’s career health website, click here.