Disney instinct closely resembles authenticity

Disney Customer Service Speakers
Photo: Marcello de Moraes Martins, 2013

 

Young Disney World Guest
Photo: Marcello de Moraes Martins, 2013

 

Disney Customer Service Speakers
Photo: Marcello de Moraes Martins, 2013

 

Magic Moments are relatively unremarkable to the giver.

Flipping through Super Bowl photos stumbled upon a Magic Moment caught (unknowingly) by a Disney Institute participant.

We were walking down the hall and a young Guest asked for one of the pins on the Disney Cast Member’s lanyard. Pin trading requires a one-for-one trade. This little boy had none.

Disney’s Standard Operating Guideline leaves room for Cast judgement. Knowing the boy’s Father was watching how this would be handled, without hesitation, the boy was allowed to take his pick.

Quietly and briefly, the Cast Member let the Dad know how it officially works so he wouldn’t be disappointed down the road.

Never knew Marcello caught it on film.

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Orlando Magic and Disney Magic

Orlando Magic and Disney Magic.

Game three is being played as we speak.

There was a young girl, maybe seven years old, who sang the National Anthem.

My wife told me she is autistic.

While I don’t know the specific story, the summary is there was a time when she couldn’t talk. They discovered her passion to sing.

That changed the course of her life, and the life of her family too.

Who’s to say what’s impossible or possible?

Carpe diem, jeff noel 🙂

Maybe I’ll read the headlines tomorrow morning and the Orlando Magic will have won tonight’s game. Who’s to say……

Final Answer? Final Post?

OK, my final answer – this is my final post for May 2009.

Duh, it’s May 31, so of course this is the final post this month.

Yes, and!

And moving forward, I’ll be posting periodically, rather than daily.

I’m now just 60 days away from Finland.

Expect some cool, inspiring, and intriguing stuff at Lane 8.

Over ten years ago, I started to get in shape by doing one push-up per day.

The first two years, I also tried to jog, but all I could do was walk.

Now here it is, one week before my 50th birthday, and I’m heading to the Master’s Track & Field World Championships in Finland, in 60 days.

I got to this level of accomplishment by applying what I teach.

Seriously.

Hey, I better get going. Promised myself a nap. I better get started. Carpe diem, jeff noel, aka jungle jeff 🙂