Got library?

Walt Disney quote on wall
First campfire stories, then print, then radio then TV, and now…phones.

We are slowly learning the benefit of instant access to everything also delivers negative emotional side effects.

dad

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Wear your Sunday best

mountains
Nature always wins “best dressed”.

Peaceful and content is the new dress for success.

dad

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Take a trip and never leave

mountain highway
Travel, we must. Even if only in our mind. Photo: Driving East on Going-to-the-Sun Road, near Two Dog Flats.

Exploit your imagination to help solve the biggest challenges.

dad

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Impossibly loving

flip chart notes
Context: approximately 18B annual Walt Disney World Cast to Guest interactions. There would be 360-million annual satisfactory Cast to Guest interactions from 2% failure rate. Satisfaction is dangerous. The goal is to exceed expectations, not meet them. The goal is 100%, not 98%. The goal is to love 100%, not 98%.

What if it was impossible to hate?

dad

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Who would you talk to?

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Imagine a horrible nightmare where you are held captive. Who will you turn to if you find yourself in a deep, dark hole and you may not see the light of day?

dad

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.