Great service is driven by a clear, concise, and compelling purpose

      A values-based organizational culture is always, literally without exception, going to outperform a latently-focused organization. Humans want to be part of something bigger than themselves. Failing to tap into that is the result of distracted, unfocused leadership – these leaders have created a culture by default that revolves around a constant sense […]

Dear Son, don’t let this temptation stop you

  Dear Son, don’t let this temptation stop you. Don’t let what you can’t do stop you from what you can. Man outside of Qdoba last night: Hey buddy, I’m kinda homeless, can you spare anything? Dad exiting with his dinner to go: Sorry, i don’t carry cash. Man: Ok, thanks anyway. Dad, walking to […]