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Dear Son

He was joking

Disney Keynote Speaker
This keynote was only 20 minutes. It’s on You Tube and is packed with activities that kept me off the red circle.

Had to laugh and smile yesterday, Wednesday.

Asked our son to unpack what he meant when he told my wife he was proud of Tuesday’s Disney Customer Service 3-hour workshop.

He was joking.

Obviously, my feedback was, “You shouldn’t joke like that with Mom, because she didn’t know it was a joke.”

And based on the 30-minute debrief we had on the car ride home from the event, on every important client metric, had gave high marks.

He had only seen 60-minute or less keynotes, not the three-hour incredibly interactive session. For example, the audience never had time to fall asleep – too much thinking, doing, sharing, planning – all of it by design.

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Categories
Final 120 Days

A spiritually special day on the calendar

Avalanche Lake yesterday.

A spiritually special day on the calendar.

UP is a special movie in our Family.

Somewhat auto-biographical, except for the ending.

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Categories
Final 120 Days

Easter is almost here

Disney Keynote Speakers
The photographer (you know who) was stopped in traffic.

Those who are well have little need for a physician.

The spiritually broken or emotionally troubled are in desperate need of a physician, a healer.

To be well, be intentional.

And proactive.

The time to prepare for an emotional low point is when you don’t need to.

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Categories
Final 120 Days

Periodic table for values

Disney Keynote Speaker jeff noel in Bogota
Tattoo from a gym member’s leg.

Periodic table for values?

The idea happened this morning after a phone call while walking to Publix (grocery store).

The friend who asked for career advice texted me afterwards and said he needs to put post-it notes everywhere. And each note would hold only one word…

Grace

To which i thought might raise too many questions.

Solution to avoid controversy?

Gc

Write Gc instead of the word. When asked, use a creative answer that is true yet raises no questions.

Then i wondered about the periodic table.

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Disney Customer Service book

Use your Disney Compass to enhance everything you do

Disney Innovation Speakers
Channel your inner Ohana.

Use your Disney Compass to enhance everything you do.

Two nights ago at Tijuana Flats, you had an opportunity to go the extra inch – to do just a little bit more than expected.

When self-initiated you exceed people’s expectations.

This post is a reminder that your goal is to practice in bite-sized chunks so that over time being intention with the extra inch is a habit – one that you can’t imagine not doing and one that you are no longer consciously aware you’re doing.

It just happens, it’s easy, and without knowing, good karma follows you.

Instead of answering questions as you were asked, you can anticipate typical questions in a first-time introduction and added the logical details that someone who doesn’t know you would find, logically, good to know.

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