Categories
Disney Customer Service book

You can tell if a business or a boss loves you

Disney Customer Service Speakers
Most of the photos i post are from my phone.

 

You must be obsessed with continuously improving your Customer experience if you want your Customers to believe that you love them.

#loyalty

#EmployeesAreCustomersToo

PS. You do not need to be obsessed with continuously improving your Customer experience but you do need to worry about your competitors worrying about it.

 

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

If you want to stay on this site and read more posts from this Blog, click here.

 

Categories
Disney Customer Service book

Disney Institute Customer Service Keynote Speakers

Disney Innovation Keynote Speakers
Hidden Mickeys in the necktie?

There are four world-class basics that make up the Disney Customer Service architecture.

i have been teaching our Son (now 18) these Disney blueprints since he was six years old.

We are both more compassionate human beings because of this student-teacher-student relationship.

Everything i learned, did, and taught from 32 years as an insider and two-time Walt Disney Lifetime Achievement recipient has been synthesized into brilliantly simplistic DNA.

No one i know has deconstructed Disney’s operational DNA and reconstructed it in such a useful way.

It’s as if there has always been a (divine?) plan for me to wait until i was 40 to begin a (speaking) career i never saw coming and never knew i was born to fulfill.

It inspires, excites, and motivates me to offer such a unique professional development opportunity to the world.

Disney Institute Customer Service Keynote Speakers, my friends and former colleagues, will share a corporately-approved speech, and i highly recommend either of us to help you.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

If you want to stay on this site and read more posts from this Blog, click here.

Categories
Rejoice

Only when i’m in the mood

willing to fail
Willing to fail? Heck yeah, but only when i’m in the mood.

 

Only when i’m in the mood.

Failure.

Bring on the risk.

Broke a barrier an hour ago.

WTF – willing to fail.

PS. Photo, screenshot from LinkedIn yesterday. Yes, yesterday. How cool is that timing?

 

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

If you want to stay on this site and read more posts from this Blog, click here.

 

Categories
Dear Son

Dear Heavenly Father, please keep the devil off my back

Lifebridge Church Windermere
There is much to be gained from reading word for word, and much to be lost.

 

Lifebridge Church Windermere
Saying a lot in a short period of time is way more difficult than it seems.

 

Lifebridge Church Windermere
So challenging to meet the listening needs of a diverse audience, including the diversity of where people sit (for example, we sat in the last row).

 

When you hope a teenager is inspired and they tell you honestly they aren’t – it’s time for Grace and time for being non-judgemental (of the speaker).

“Maybe they asked him last night to fill in, or maybe only a few days ago. Maybe he doesn’t speak often.”

Resist the temptation to judge.

Resist at all costs.

Don’t. Do. It.

Critiquing a speaker for me is the same as a chef visiting a restaurant when they’re hungry. It’s literally impossible to not make a judgement with the first bite of every food item on her plate – she can’t help herself, it’s in her blood. It’s automatic. And human.

It’s instinctual to help us survive.

Should i spit this out because it’s awful?

Do i want to come back because it’s so amazing?

 

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This website is about our spiritual health. To leave this site to read today’s post on jeff’s career health website, click here.

 

Categories
Misinterpret

Prayed that i would (and will) remain humble

Jon Gordon speaker
Watched Jon speak yesterday. We talked for about 15 minutes prior to his speech. Super nice guy.

 

It’s easy for a competitor to judge their competition. It’s human nature to get defensive as well as to inflate our own self-worth.

Stay humble. Stay positive. Stay focused. Stay driven. Have fun. And serve, and speak, like you mean it.

 

__________

 

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

This website is about our spiritual health. To leave this site to read today’s post on jeff’s career health website, click here.