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September 2009

Can A Haircut Be “Spiritual”?

Got a haircut at Sport Clips yesterday. For 30 years my wife has cut my hair, since we first met at West Chester University. During those college years, she only needed to do it twice a year.

In today’s corporate world, it’s at least once a month. Our lives are like most working families. Fast-paced. Busy. Hectic. Becky, the store manager, and Andrea my stylist, were exceptional.

Andrea and I used to work together at Disney’s Grand Floridian Resort & Spa as Concierge Cast Members. Becky and I had met at a conference earlier in the year. Small World after all, eh?

They made me feel like a rock star. Isn’t that what great businesses do?

About a month ago, at my last visit, Joy cut my hair. I wrote a blog post about the experience. Becky spoke about that post and the impact it had.

Funny thing, everyday, I think I’m just writing simple blog posts. And everyday, they think they’re simply giving haircuts. Maybe, in both cases, it’s actually much more to the customer than we think.

Joy

Joy. Every night at dinner. And I do mean every night, we pray a little prayer I made up to help our son recognize life’s target:

“We pray for Peace in our Soul, Joy in our Spirit and Love in our Heart. For all our family, all our friends and especially all those people less fortunate”.

Yesterday, I met Joy face to face. Seriously.

I desperately needed a haircut. My wife has cut my hair for 30 years. In the 70’s it was only once or twice a year. No big deal.

Now, it’s every 3-4 weeks, to stay professional for work.

There are few people on the planet who work as hard as my wife. If you think you work hard, I put her up against anyone, anywhere.

Anyway, to give her a break, I paid for a haircut and met Joy. Joy is a Christian, a singer, a Pastor’s wife, a mother of four (19-26), a stylist, and one of God’s little helpers.

She helped me feel good about loving Jesus. How? Because of the way she talked about Him, as if he lived at her home.

I want to talk about Jesus like that too. Thank you Joy.

Carpe diem, jeff noel 🙂